What our members have to say
... geared to great customer service, with resources, and culture facilitating that objective. This service comes very highly recommended. –Best regards, M. Golah
I submitted my remaining costs to MASA Assist. There were no questions, no hassles, and the balance was paid in full. I am a very satisfied customer and have recommended MASA Assist. –Thanks MASA Assist, J. Eskridge
All the details involved in getting our motor home and tow vehicle returned home were handled professionally and as promised... MASA Assist was a significant help during a very difficult time. –Thanks, N. and R. Windle
MASA Assist has been fantastic; this is the best investment in our retirement that we could make. The staff members are great and their response was fast and friendly. Thank you for making a stressful situation quick and easy. –Regards, M. and D. Vaughan
After I was hospitalized away from home, MASA Assist stepped in and flew us by air ambulance to our local hospital to be near family and friends. There was no hassle whatsoever. They later transported our car and belongings to our home and sent a large plant to the hospital. I certainly recommend this company to all. What's not to like? –Thanks, M. Simpson
Have you planned for the unexpected?
In our president's own words
You're not just members, You're family
There are thousands of associations around the world, many of which have millions more members than MASA. But that’s fine with us. When CEO Frank M. Halley founded Medical Air Services Association in 1974, the goal wasn’t to be the largest association. The goal was to help people. Read more..
MASA To The Rescue
MASA has done it again by demonstrating the true spirit of a family relationship with its members. This was a testimony that Deputy Commissioner of Police of the Royal Virgin Islands Police Force Mr. Alvin James could not hold to himself. Read More..
MASA Extends Services
Residents of the Virgin Gorda community were loud in the praises to the Medical Air Services Association (MASA) as the insurance company extends their air ambulance services to the Island, thanks to the strong representation of one of their main agents Mr. Warren D. Wintz. Read More..
MASA Welcomes a new Senior vice President
Randal’s background spans over thirty years of progressive experience in leading organizations, strategic planning, operations, marketing, public speaking, product development and regulatory compliance. He is a consummate professional making a solid, positive impression on those he meets. Read More..
MASA receives 2013 Texas Excellence Award
Medical Air Services Association has been selected for the 2013 Texas Excellence Award amongst all its peers and competitors by the US Trade & Commerce Institute (USTCI). Read more..
MASA Assist on (and in) the Air
At MASA Assist, we’re lucky to have great partners touching every aspect of our organization. To help us tell the MASA story to more people, we’ve partnered with marketing firm Envision Works and in-flight radio station Talk Business 360. Together, they’ve developed a plan that will give MASA Assist national exposure this fall via American Airlines and US Airways. Read more..