Affordable coverage

for emergency air transportation

Do you have $20,000 USD to get your loved one off the island during an emergency?

People in the Caribbean have a much higher risk of receiving excessive bills during an emergency. If you or a loved one becomes ill or is involved in an emergency, you will need to be taken to a medical center capable of providing high-level care. Unfortunately, the Caribbean is not known for it’s high-level medical facilities. So, when accidents strike, many patients will need to be flown to the United States, Puerto Rico or another territory to receive the appropriate care. MASA Assist protects you from these excessive costs and carefully guides you to a hospital capable of care.

Learn more

Most insurance plans do not
fully cover international transport

Throughout the Caribbean, there are only two types of insurance plans, private and public. Some cover a very small percentage of air ambulance costs, while others may not cover anything at all. This can be extremely dangerous, especially when emergency strikes.

Membership options

550,000+ People are flown to receive
emergency
medical care every year!


The average cost of an air ambulance is $20,000

Smile and dance

MASA Assist gives you
peace of mind

Our memberships reinforce your health insurance, filling the gaps that leave you exposed. If you need to be transported due to a medical emergency, we’ll cover the cost of your medical air flights. Our goal is to give you peace of mind and provide trusted protection when it matters most.

Crucial protection at an
affordable rate

For the cost of a dinner or small grocery trip, we’ll provide you and your family access to medical air transport in the event of an emergency. No more online fundraisers, worries of debt or threats of bankruptcy.

See what people are saying
about MASA Assist

Financial security and life-saving benefits

Air Ambulance Coverage

Air Ambulance Coverage

MASA Assist will arrange to fly a member to the nearest appropriate medical facility capable of providing needed treatment when the member needs specialized emergency treatment not available locally.

Ground Ambulance Coverage

Ground Ambulance Coverage

MASA Assist will arrange ground ambulance transfers between hospitals and airports during a member’s emergency air transport.

Post Admission Continued Care Transportation Coverage

Post Admission Continued Care Transportation Coverage

MASA Assist will reimburse a member for their travel to rehabilitation centers, skilled nursing centers, and hospice settings. ($500 USD cap)

Just-In-Case Cash Indemnity Coverage

Just-In-Case Cash Indemnity Coverage

MASA Assist will provide $300 USD directly to the member for out-of-pocket expenses incurred when using Air Ambulance Coverage. (Limited to one claim per consecutive 12-month period beginning from plan effective date.)

Companion Air Ambulance Transportation Coverage

Companion Air Ambulance Transportation Coverage

MASA Assist will help coordinate and pay for a companion to accompany the member during an emergency air ambulance transport.

Companion Ground Ambulance Transportation Coverage

Companion Ground Ambulance Transportation Coverage

MASA Assist will reimburse out-of-pocket expenses for a companion to accompany the member during a ground ambulance transport to the airport from the hospital and from the airport to the hospital.

Extended Hospital Stay Incidental Expense Coverage

Extended Hospital Stay Incidental Expense Coverage

MASA Assist will reimburse travel expenses up to $500 USD for a visitor or companion to visit the member when hospitalized inpatient for more than seven days or hospitalized more than 100 miles away from home. (Limited to two claims per consecutive 12-month period beginning from plan effective date.)

Essential Medical Care Transportation Coverage

Essential Medical Care Transportation Coverage

MASA Assist will reimburse out-of-pocket expenses for a member’s round-trip commercial air transportation or ferry fare to receive medically necessary care not available locally. (Pre-approval by MASA required before use).

Patient Return Transportation Coverage

Patient Return Transportation Coverage

MASA Assist will help coordinate and pay to fly a member home after they have been hospitalized for inpatient care more than 100 miles away from home.

Companion Return Transportation Coverage

Companion Return Transportation Coverage

MASA Assist will help coordinate and pay to fly a member’s companion home after a member has been hospitalized for inpatient care more than 100 miles away from home.

Repatriation to Hospital Near Home Transportation Coverage

Repatriation to Hospital Near Home Transportation Coverage

MASA Assist will help coordinate and pay for transportation by air or ground for a member to return home to recuperate in familiar surroundings when hospitalized more than 100 miles away from home.

Hospital Visitor Air Transportation Coverage

Hospital Visitor Air Transportation Coverage

MASA Assist will help coordinate and pay for the air transportation for a person of the member’s choosing to visit if the member is hospitalized more than 100 miles away from home.

Minor Return Transportation Coverage

Minor Return Transportation Coverage

MASA Assist provides informational support and covers the expenses for a one-way common carrier air transport for the return of a minor (below the age of 18) to the commercial airport nearest their residence if left unattended due to air or ground ambulance transport while more than 100 miles away from home.

Vehicle & RV Return Coverage

Vehicle & RV Return Coverage

MASA Assist will help coordinate and pay for the return of a member's vehicle to their residence or car rental location if it is left unattended due to the member's emergency air or ground transport.

Pet Return Transportation Coverage

Pet Return Transportation Coverage

MASA Assist provides informational support and covers the expenses for the return of a pet(s) if left as a result of an air or ground ambulance transport while more than 100 miles away from home.

Mortal Remains Return Transportation Coverage

Mortal Remains Return Transportation Coverage

MASA Assist provides informational support and covers reimbursement for expenses incurred for the transportation of a member’s mortal remains back to their area of residence via air, ground, or ferry, in the event a member passes away while more than 100 miles away from home.

Organ Retrieval Transportation Coverage

Organ Retrieval Transportation Coverage

MASA Assist will help cover the out-of-pocket expenses associated with the transportation of an organ to be retrieved and used for a member’s organ transplant.

Organ Recipient Transportation Coverage

Organ Recipient Transportation Coverage

MASA Assist will help coordinate and pay for the out-of-pocket expenses associated with the air transportation expenses for a member to fly to the airport nearest the medical facility for a scheduled organ transplant.

Worldwide Emergency Ground Ambulance Coverage

Worldwide Emergency Ground Ambulance Coverage

MASA Assist will reimburse a member up to $250 USD per year for any emergency ground ambulance expenses, as long as MASA Assist is provided advance notice of travel plans. (Limited to one claim per consecutive 12-month period beginning from plan effective date.)

Physician Search

Physician Search

MASA Assist will assist a member requiring medical care with locating a licensed physician.

Attorney Search

Attorney Search

MASA Assist will assist a member requiring legal services with locating a licensed attorney.

Concierge Services

Concierge Services

MASA Assist will help a traveling member that has experienced a serious emergency with scheduling and purchasing commercial air or ground transportation, lost luggage retrieval, emergency visa acquisition, or other assistance needed to help the member return home.

First Year Satisfaction Guarantee

First Year Satisfaction Guarantee

MASA Assist will reimburse a member's first year of coverage if they are dissatisfied with the services provided.

MASA Global App

MASA Global App

View your claims, review your membership benefits, carry a digital version of your membership card, and more on our mobile app. Available for download in the Apple App Store and Google Play.

The information provided is for informational purposes only. The benefits listed, and the descriptions thereof, do not represent the full terms and conditions applicable for usage and may only be offered in some memberships. Commercial Air and Worldwide coverage are not available in all territories. For a complete list of benefits and full terms and conditions please refer to the applicable Member Service Agreement for your territory. *Only available in the Bahamas, Antigua, Anguilla, St Kitts, and the USVI.
© 2025 MASA Inc

Contact your local MASA Assist
office to learn more